1. Orders: All orders are processed as quickly as possible and dispatched within 1 working month of receipt of payment.
2. Prices: The prices displayed on the novumondu site are in euros and include all taxes. Prices may be modified at any time without notice.
3. Delivery: Electromechanical composters are shipped by carrier and delivered to the delivery address provided by the customer. Delivery charges vary according to destination and package weight.
4. Returns: Customers have the right to return the product within 14 days of receipt of the order, provided that the product is returned in its original packaging and in perfect condition for resale. Return shipping
   are at the customer's expense.
5. Warranty: Electromechanical dialers are guaranteed against manufacturing defects for a period of 1 year from the date of purchase. In the event of a defect, the customer must contact novumondu customer service for instructions on how to proceed.
6. After-sales service: novumondu offers quality after-sales service to help customers resolve any problems or questions they may have. Customers can contact customer service by email or telephone for assistance.
7. Handling: When ordering, we strongly recommend that customers replace the charcoal capsule (ECO 2/5 model) every 5 months to ensure optimum product performance. This period is based on average use and may vary according to intensity of use. Failure to follow this recommendation may result in reduced product performance. We accept no responsibility for any damage, malfunction or defect resulting from failure or delay in replacing the carbon capsule in accordance with our recommendations. The customer agrees to follow the handling advice provided by our company for ECO 30/100 recyclers. The purpose of these instructions is to ensure proper handling of our products in order to guarantee their proper functioning, safety and durability. We accept no responsibility for any damage or malfunction resulting from the customer's failure to follow these handling instructions. It is the customer's responsibility to familiarize themselves with the handling instructions provided, and to ensure that all users of our products are properly informed.
   users of our products are properly informed of these recommendations.
8. Confidentiality: novumondu undertakes to protect the confidentiality of its customers and not to disclose their personal information to third parties without their consent.

By placing an order on the novumondu site, customers accept these terms of sale and agree to comply with novumondu's policies regarding delivery, returns, guarantees and confidentiality.